Planhat vs Chatwik

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Planhat compared with Chatwik
Detail	Planhat	Chatwik
What it does	THE Agentic Customer Platform	All-in-one platform for customer communication
Stage	Not given	Not given
Founded	Not given	Not given
Based in	Not given	PK
Pricing model	Contact for pricing	Not given
Pricing	Not given	Free plan at $0/agent/month with 1 agent, 500 conversations/month, and live chat only. Startups plan at $9.99/agent/month (billed yearly) with unlimited agents and conversations, all channels, and 300 AI credits. Business plan at $19.99/agent/month (billed yearly) with unlimited agents and conversat
Key features	AI Workflows Unified Data Model Conversational AI Project & Task Management Automations Email and Call Intelligence Embedded Chat Portals Time Series Data Transformation	Omnichannel inbox for WhatsApp, Email, Instagram, Messenger, Line, and Telegram Shared team inbox with conversation assignments and internal notes CRM workspace with customer details and browser session tracking Self-service help center to deflect repetitive tickets Analytics and insights for CSAT, response times, and agent performance Customizable branded chat widget with theme and agent profiles AI reply suggestions, translation, and message enhancement
What makes it different	First multiplayer customer agent for commercial work Comprehensive living model spanning CRM data, time series data, SOPs and external telemetry Forward-deployed teams that work shoulder-to-shoulder for real-world outcomes Automatically captures transcripts, emails, tickets and every interaction Dynamically scores health using analytics and AI input	99.99% system uptime with enterprise-grade reliability Free 14-day trial with no credit card required Unified workspace eliminates tab switching across platforms
Free plan	Not given	Not given
Open source	Not given	Not given
Platforms	Not given	Not given
Public API	Not given	Not given
Community votes	0	0
DR (Domain Rating by Ahrefs)	68 +1 (up) since last check	1 no change since last check
Trust Flow (Majestic)	29	17
Citation Flow (Majestic)	43	30
Referring domains (Majestic)	1095	463

3 details filled in for both companies.

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