Help centre

Answers about launching, pricing, badges, VAT and your account. Can't find it? Use the help button on any page to ask our assistant or send a request to our team.

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Developers

• How do developers and AI assistants access SaaS Directory Pro?

  Connect via REST API or MCP protocol to search, read and manage your listings.

Badges and links

• How badges and dofollow links work

  Set up your badge to publish your free listing, and understand when your link gets dofollow status.

Pricing and payments

• Bundle or done-for-you listing on other sites?

  Choose between managing multiple launches yourself or having us write and place your listing on other discovery sites.

• What does each product cost?

  US dollar pricing for launch, profile upgrades, reviews, sponsorships and multi-site options, with VAT applied only where required.

• When will we refund a paid listing?

  Paid listings are non-refundable except when we remove them. Chargebacks trigger automatic takedown pending resolution.

• How VAT is calculated on your invoice

  VAT is added based on your location and business status. Check the payment page before you pay.

Your account

• How do I claim and verify my company's listing?

  Take ownership of your listing and earn the Verified badge by proving domain control.

• Change fields in your listing after go-live

  Update text, links and structure as needed; all changes are instant with no approval step.

• How do I manage my email and close my account?

  Control which notices you get, update your sign-in address, or request full account removal and data deletion.

• Why is my listing held pending founder details?

  Complete your founder profile to release your listing. Incomplete profiles block go-live until you fill required fields.

• How do I set up my notifications?

  Control which notices reach you, via email, Telegram or Slack, and choose your delivery pace.

• Where do I find each page in my account?

  Your account hub links to pages for listings, profile, payments, settings and help. Here's what each one does.

Launching

• How do I add my listing to more categories?

  Your main category is included free. Additional categories are a paid add-on that you can purchase at submission or later.

• Free listing or paid launch—what's included?

  Compare free and paid listings side by side to plan your launch strategy on SaaS Directory Pro.

• When and how to relaunch your listing

  Move your product into a fresh launch week and retain your vote count by paying a discounted relaunch fee.

Getting help

• How to get help and reach our team

  Use the help button to search articles, consult our AI, or contact our team by email during office hours.

Getting started

• What are the steps to launch your product?

  Submit your website, complete your profile, select your plan, and go live in a launch week or free queue.

Community

• How are rankings and Launch of the Week awards decided?

  Leaderboards rank by community votes, paid position, or domain authority. Launch of the Week badges reward the week's top performers.

• How are SaaS Directory Pro rankings built from votes?

  Votes shape rankings on live launches. Sign in, vote once per listing, and watch the community shortlist take form—votes are never for sale.

Still stuck? Contact us. Our team works Mon-Fri 08:00-20:00 UTC and answers every request by email.