| What it does | Build better products, faster.
| All-in-one platform for customer communication
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| Stage | Not given
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| Founded | Not given
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| Based in | US
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| Pricing model | Paid
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| Pricing | Not given
| Free plan at $0/agent/month with 1 agent, 500 conversations/month, and live chat only. Startups plan at $9.99/agent/month (billed yearly) with unlimited agents and conversations, all channels, and 300 AI credits. Business plan at $19.99/agent/month (billed yearly) with unlimited agents and conversat
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| Key features | - Product analytics with funnels, paths, and cohort analysis
- No-code in-app engagement flows with tooltips, banners, and spotlights
- Session replay with analytics-linked funnel and drop-off analysis
- Behavior-triggered lifecycle emails with templates and personalization
- NPS, CSAT, and custom surveys triggered by user behavior
- Multi-channel workflow automation for email and in-app campaigns
- AI Agent Lia for analyzing data, generating content, and executing actions
- MCP Server integration to bring Userpilot data into any AI tool
- Mobile engagement for iOS and Android apps
| - Omnichannel inbox for WhatsApp, Email, Instagram, Messenger, Line, and Telegram
- Shared team inbox with conversation assignments and internal notes
- CRM workspace with customer details and browser session tracking
- Self-service help center to deflect repetitive tickets
- Analytics and insights for CSAT, response times, and agent performance
- Customizable branded chat widget with theme and agent profiles
- AI reply suggestions, translation, and message enhancement
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| What makes it different | - Unified platform combining analytics, engagement, feedback, and session replay without integrating separate tools
- No-code builder enables non-technical teams to launch campaigns without engineering dependencies
- Behavior-triggered campaigns tied to real product data and user actions
- Cross-channel outcome tracking beyond email opens and clicks to actual product impact
- Enterprise-grade security with SOC 2 Type II, GDPR, and HIPAA compliance
| - 99.99% system uptime with enterprise-grade reliability
- Free 14-day trial with no credit card required
- Unified workspace eliminates tab switching across platforms
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| Free plan | Not given
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| Open source | Not given
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| Platforms | Not given
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| Public API | Not given
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 79 ● no change since last check | 1 ● no change since last check |
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| Trust Flow (Majestic) | 30 | 17 |
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| Citation Flow (Majestic) | 53 | 30 |
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| Referring domains (Majestic) | 6007 | 463 |
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Chatwik