| What it does | AI-Powered Digital Adoption Platform
| Customer support software with AI automation and human handover available 24/7
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| Stage | Established
| MVP
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| Founded | 2014
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| Pricing model | Not given
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| Key features | - In-app guidance with contextual flows, smart tips, and task lists
- Self-help embedded support and ticket deflection
- Guidance analytics and engagement tracking
- Application cloning for sandbox training
- AI-powered roleplay and simulations
- No-code event tracking and session replay
- AI-driven insights and recommendations
- Content lifecycle management with version control
| - Train AI with documents, websites, and FAQs
- 24/7 AI-powered customer support automation
- Omnichannel support across website chat, WhatsApp, and REST API
- Agentic AI custom actions and webhooks
- Seamless handoff to human agents
- Real-time analytics and resolution insights
- Knowledge-grounded AI replies
- Unified inbox for all conversations
- Customizable workflows and automation
- Team management with roles and assignment
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| What makes it different | - AI-powered content creation from plain-text prompts
- Unified platform combining guidance, analytics, and training
- Real-time contextual assistance in the flow of work
- No-code implementation and deployment
- Used by 15% of Fortune 1000 companies
| - No technical knowledge required to set up and deploy
- Launch AI support agent in minutes
- AI handles routine support automatically with intelligent handoff decisions
- Never misses customers or leaves them waiting for a response
- Scales effortlessly without expanding support team
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| Free plan | Not given
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| Open source | Not given
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| Platforms | Not given
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| Public API | Not given
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| Community votes | 0 | 0 |
| DR (Domain Rating by Ahrefs) | 77 ● no change since last check | 11 ▼ −1 (down) since last check |
| Trust Flow (Majestic) | 33 | 5 |
| Citation Flow (Majestic) | 48 | 20 |
| Referring domains (Majestic) | 4906 | 16 |