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Twilio

Communications platform with APIs for SMS, email, voice, and conversational AI

Cloud communications platform offering APIs and tools for SMS, voice, email, video, and conversational AI to build customer engagement experiences.

Overview

Screenshot of the Twilio homepage

The Twilio homepage

Twilio is a cloud communications platform that enables businesses to build amazing customer experiences through APIs for SMS, RCS, WhatsApp, voice, and email. The platform includes conversational AI capabilities with Conversation Memory, Orchestrator, Intelligence, and Relay for building context-rich conversations across channels. It combines communication channels, customer data, and AI on a flexible platform designed for both developers and enterprises, with real-time customer data integration and global scalability across 180+ countries.

Capabilities

  • SMS, RCS, and WhatsApp messaging
  • Voice API and SIP trunking
  • Email API and SendGrid integration
  • Conversation Memory for persistent customer interactions
  • Conversation Orchestrator for cross-channel conversations
  • Conversation Intelligence for real-time context extraction
  • Conversation Relay for voice AI
  • Identity verification and fraud prevention
  • Customer data unification with Segment CDP
  • Flex contact center platform

Pricing

Pricing model: Freemium

Free trial with no credit card required. Pay-as-you-go pricing with volume discounts. Conversations: starts at $0.0002/1k characters for ingestion. SMS/RCS: $0.0083 per message. WhatsApp: $0.005 per message. Voice: $0.0085/min to receive, $0.014/min to make calls. Email API: $0.0013 per email. Twili

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Twilio fact sheet

Community votes0
Founded2008
StageEstablished
Based inUnited States
Websitetwilio.com

Twilio metrics

Vendor metrics for twilio.com: Ahrefs Domain Rating and Majestic link data, with the delta since the last review.

Domain Rating
91
no change since last check
Trust Flow
40
no change since last check
Citation Flow
65
no change since last check
Referring domains
44,277
no change since last check
External backlinks
1,561,738
no change since last check

Vendor Domain Rating (Ahrefs) checked 6 Nov 2026, spec changed 25 Oct 2026. Vendor topic: Computers/Programming/Languages (29). Vendor Majestic data checked 25 Oct 2026, spec changed 25 Oct 2026. Link metrics supplied by Majestic. Trust Flow, Citation Flow and Topical Trust Flow are trademarks of Majestic-12 Ltd.

Twilio vendor domain

Open the vendor record

We read this from the registry's RDAP record on 5 Nov 2026, 15:00 UTC.

Domain age
19 years
Registered
Expires
Registrar
MarkMonitor Inc.
DNSSEC
Not signed

Vendor domain report: twilio.com

Twilio post-launch report

Measured after Twilio went live on SaaS Directory Pro on 25 October 2026.
MeasureAt launch, then latest
Domain Rating (Ahrefs)91 to 91 no change since launch
25 Oct 2026, then 6 Nov 2026
Trust Flow (Majestic)40
first measured 25 Oct 2026
Referring domains (Majestic)44,277
first measured 25 Oct 2026

Day 11 since launch. Next receipt: day 30, 24 Nov 2026. Many things move these figures, so a change is not proof of cause. Only stored readings are shown.

Biggest gains on SaaS Directory Pro

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Buyer questions

What is Twilio?

Twilio is a cloud communications platform that provides APIs and tools for building customer engagement experiences through SMS, voice, email, video, and conversational AI. It combines communication channels, customer context, and AI on one flexible platform designed for developers and enterprises.

What channels can I communicate on with Twilio?

Twilio supports multiple communication channels including SMS, RCS, WhatsApp, voice, email, video, and chat. All channels can be accessed through a single unified platform for consistent customer engagement.

Does Twilio offer customer data management?

Yes, Twilio includes customer data management through its Segment Customer Data Platform, which unifies clean, consented customer data from any source to provide contextual insights for personalized interactions.

What is Conversation Memory?

Conversation Memory is a Twilio feature that builds persistent memory of customer interactions, enabling AI and agents to understand full conversation context. It stores and retrieves conversation history to provide more intelligent, personalized responses.

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More on this profile

Twilio has a free listing. The owner can unlock the full profile with a paid launch for $5:

  • Founder story (locked)
  • Milestones (locked)
  • Demo video (locked)
  • Dofollow website link (locked)

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