Chatwik vs GaiaDesk

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Chatwik compared with GaiaDesk
Detail	Chatwik	GaiaDesk
What it does	All-in-one platform for customer communication	Remote desktop, encrypted end to end
Stage	Not given	Not given
Founded	Not given	Not given
Based in	PK	Not given
Pricing model	Not given	Freemium
Pricing	Free plan at $0/agent/month with 1 agent, 500 conversations/month, and live chat only. Startups plan at $9.99/agent/month (billed yearly) with unlimited agents and conversations, all channels, and 300 AI credits. Business plan at $19.99/agent/month (billed yearly) with unlimited agents and conversat	Free: $0 for personal use with unattended access, 5 saved devices and 1 session. Pro: $12 per seat per month. Team: $28 per seat per month. Enterprise: Custom pricing.
Key features	Omnichannel inbox for WhatsApp, Email, Instagram, Messenger, Line, and Telegram Shared team inbox with conversation assignments and internal notes CRM workspace with customer details and browser session tracking Self-service help center to deflect repetitive tickets Analytics and insights for CSAT, response times, and agent performance Customizable branded chat widget with theme and agent profiles AI reply suggestions, translation, and message enhancement	Full remote control with multi-monitor support End-to-end encrypted peer-to-peer connections File transfer and shared clipboard Unattended access with background service Session recording and two-way audio Whiteboard and Wake-on-LAN Connection audit log TCP tunneling and access allow-lists SSO with SAML and SCIM provisioning White-label and mass deployment options
What makes it different	99.99% system uptime with enterprise-grade reliability Free 14-day trial with no credit card required Unified workspace eliminates tab switching across platforms	No installation required for support sessions with QuickSupport Free plan includes unattended access unlike competitors No SDK or source code required for embedding Server-controlled security with revocable links Monthly billing with no annual commitment required
Free plan	Not given	Not given
Open source	Not given	Not given
Platforms	Not given	Not given
Public API	Not given	Not given
Community votes	0	0
DR (Domain Rating by Ahrefs)	1 no change since last check	2 no change since last check
Trust Flow (Majestic)	17	0
Citation Flow (Majestic)	30	13
Referring domains (Majestic)	463	2

4 details filled in for both companies.

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