Customer Support & Success

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GaiaDesk

Remote desktop, encrypted end to end

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Remote desktop software for support teams to help customers with encrypted, peer-to-peer connections without source code or binary modifications.

Overview

The GaiaDesk homepage

GaiaDesk is a remote desktop platform that enables support teams to help customers securely. It offers multiple deployment options including QuickSupport, a lightweight support-only program that requires no installation, and in-app support SDKs for integration into various applications. Sessions are encrypted end-to-end and peer-to-peer, with comprehensive audit trails and session management through a web console.

Capabilities

Full remote control with multi-monitor support
End-to-end encrypted peer-to-peer connections
File transfer and shared clipboard
Unattended access with background service
Session recording and two-way audio
Whiteboard and Wake-on-LAN
Connection audit log
TCP tunneling and access allow-lists
SSO with SAML and SCIM provisioning
White-label and mass deployment options

Pricing

Pricing model: Freemium

Free: $0 for personal use with unattended access, 5 saved devices and 1 session. Pro: $12 per seat per month. Team: $28 per seat per month. Enterprise: Custom pricing.

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GaiaDesk fact sheet

Community votes	0
Website	gaiadesk.net

GaiaDesk metrics

Vendor metrics for gaiadesk.net: Ahrefs Domain Rating and Majestic link data, with the delta since the last review.

Domain Rating: 2; no change since last check
Trust Flow: 0; no change since last check
Citation Flow: 13; no change since last check
Referring domains: 2; no change since last check
External backlinks: 2; no change since last check

Vendor Domain Rating (Ahrefs) checked 11 Nov 2026, spec changed 11 Nov 2026. Vendor Majestic data checked 11 Nov 2026, spec changed 11 Nov 2026. Link metrics supplied by Majestic. Trust Flow, Citation Flow and Topical Trust Flow are trademarks of Majestic-12 Ltd.

GaiaDesk vendor domain

Open the vendor record

We read this from the registry's RDAP record on 11 Nov 2026, 22:50 UTC.

Domain age: 3 months
Registered: 14 Jul 2026
Expires: 14 Jul 2027
Registrar: Spaceship, Inc.
DNSSEC: Not signed

Vendor domain report: gaiadesk.net

GaiaDesk post-launch report

Measured after GaiaDesk went live on SaaS Directory Pro on 11 November 2026.
Measure	At launch, then latest
Domain Rating (Ahrefs)	2 first measured 11 Nov 2026
Trust Flow (Majestic)	0 first measured 11 Nov 2026
Referring domains (Majestic)	2 first measured 11 Nov 2026

Day 0 since launch. Next receipt: day 30, 11 Dec 2026. Many things move these figures, so a change is not proof of cause. Only stored readings are shown.

Biggest gains on SaaS Directory Pro

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Buyer questions

Can I use the free plan for work?

No. Free is for personal use with your own computers, family and friends. Commercial use requires Pro or Team, which carry the commercial-use licence.

What counts as a seat?

A seat is one person who signs in to connect. The computers you connect to are devices, not seats, and Pro and Team have no device limit.

Can I cancel anytime?

Yes, from the billing portal in Settings. Your plan stays active until the end of the month you have paid for, then the account returns to Free.

What does Enterprise add?

Everything in Team, plus SSO with SAML and SCIM provisioning, organisation security policies, audit-log export, recording retention, white-labelling, mass deployment and a self-host option.

Do you offer annual billing?

Not today. Every paid plan is billed monthly per seat through Stripe, so there is no annual commitment to sign up for.

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