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Chatwik vs reception

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Chatwik compared with reception
DetailChatwik logo Chatwikreception logo reception
What it doesAll-in-one platform for customer communication Live support for your iOS apps
StageNot given Startup
FoundedNot given Not given
Based inPK GB
Pricing modelNot given Paid
PricingFree plan at $0/agent/month with 1 agent, 500 conversations/month, and live chat only. Startups plan at $9.99/agent/month (billed yearly) with unlimited agents and conversations, all channels, and 300 AI credits. Business plan at $19.99/agent/month (billed yearly) with unlimited agents and conversat $25 per month or $200 per year. Enterprise pricing available for apps earning over $30,000 per month in revenue or with more than 10,000 monthly active users.
Key features
  • Omnichannel inbox for WhatsApp, Email, Instagram, Messenger, Line, and Telegram
  • Shared team inbox with conversation assignments and internal notes
  • CRM workspace with customer details and browser session tracking
  • Self-service help center to deflect repetitive tickets
  • Analytics and insights for CSAT, response times, and agent performance
  • Customizable branded chat widget with theme and agent profiles
  • AI reply suggestions, translation, and message enhancement
  • Native iOS chat with photo sharing
  • In-app review requests
  • AI-powered automated responses
  • Telegram integration for remote replies
  • Support for 48 languages
  • Remote config without app updates
  • Push notifications
What makes it different
  • 99.99% system uptime with enterprise-grade reliability
  • Free 14-day trial with no credit card required
  • Unified workspace eliminates tab switching across platforms
  • No separate account needed for users to message support
  • One flat monthly price includes all apps and team members
  • Works with revenue and subscription platforms
  • Fully native iOS implementation
  • Setup in minutes with AI integration prompt
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)1 no change since last check16 −1 (down) since last check
Trust Flow (Majestic)177
Citation Flow (Majestic)3019
Referring domains (Majestic)46310

5 details filled in for both companies.

More alternatives to Chatwik More alternatives to reception

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