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ChurnZero vs reception

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

ChurnZero compared with reception
DetailChurnZero logo ChurnZeroreception logo reception
What it doesAI-Powered Customer Success Software for Customer Growth Live support for your iOS apps
StageEstablished Startup
Founded2015 Not given
Based inUS GB
Pricing modelNot given Paid
PricingNot given $25 per month or $200 per year. Enterprise pricing available for apps earning over $30,000 per month in revenue or with more than 10,000 monthly active users.
Key features
  • AI and AI Agents
  • Customer health scoring
  • Customer journeys
  • Plays and automation
  • In-app communications
  • Renewal forecasting
  • Surveys
  • Reporting and analytics
  • 70+ native integrations
  • Success Centers
  • Native iOS chat with photo sharing
  • In-app review requests
  • AI-powered automated responses
  • Telegram integration for remote replies
  • Support for 48 languages
  • Remote config without app updates
  • Push notifications
What makes it different
  • Purpose-built agentic AI exclusively for customer success workflows
  • In-app engagement suite purpose-built for customer success
  • Robust set of integrations for complete customer data picture
  • AI Knowledge Sources connecting agents to company documentation
  • No separate account needed for users to message support
  • One flat monthly price includes all apps and team members
  • Works with revenue and subscription platforms
  • Fully native iOS implementation
  • Setup in minutes with AI integration prompt
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)74 no change since last check16 −1 (down) since last check
Trust Flow (Majestic)377
Citation Flow (Majestic)5119
Referring domains (Majestic)385510

5 details filled in for both companies.

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