Customermates vs Autometa

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Customermates compared with Autometa
Detail	Customermates	Autometa
What it does	Open-source CRM built for AI agents with unified inbox and Frankfurt cloud database	AI-native CRM and real-time SaaS software for sales, marketing, support, HR and operations
Stage	Startup	Startup
Founded	Not given	2026
Based in	DE	IN
Pricing model	Freemium	Freemium
Pricing	Starter €12/month per user (core CRM, MCP, REST API, webhooks, 1 routine per user, 200 hosted-AI credits); Pro €29/month per user (everything in Starter plus unified inbox, 1 connected account per user, 5 routines, 500 credits); Business €69/month per user (everything in Pro plus 3 connected account	Free plan for up to 3 users and 500 records. Pro: ₹499 per user per month (up to 15 users, 50,000 records). Max: ₹899 per user per month (unlimited users and records). 20% discount on annual billing. 15-day free trial of Pro plan with no credit card required.
Key features	MCP integration for external AI clients like Claude and ChatGPT Unified inbox connecting email, LinkedIn, WhatsApp, Instagram and Telegram Contact, organization, deal and task management Kanban and table pipeline views with weighted deal values REST API, webhooks and n8n automation integration Open source AGPL-3.0 core with self-hosting option Hosted Mate AI capability with monthly credits Shared team accounts with unified timeline across channels Custom fields, roles and permissions	AI agents that plan multi-step work and act on CRM data with human approval
What makes it different	Built for AI agents: external clients operate the CRM directly through MCP with 50 tools rather than humans managing everything manually Open source and self-hostable: run the AGPL core on your own infrastructure with full control over data Unified inbox across five channels: email, LinkedIn, WhatsApp, Instagram and Telegram in one native interface connected to customer records No investors, lean team, transparent pricing: €12 per seat with all core features included, no hidden costs or enterprise pricing Frankfurt-based cloud database in AWS EU region with privacy-friendly European hosting	One system of record for sales, marketing, support, HR and operations instead of multiple tools AI agents built into records and workflows, not in a separate chat panel Per-seat pricing in rupees with no platform fees or per-record charges Primary data hosting in India with Indian compliance and WhatsApp Business API built in
Community votes	0	0
DR (Domain Rating by Ahrefs)	33 −1 (down) since last check	1 no change since last check
Trust Flow (Majestic)	22	2
Citation Flow (Majestic)	33	19
Referring domains (Majestic)	227	4

7 details filled in for both companies.

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