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Customermates vs Autovella

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Customermates compared with Autovella
DetailCustomermates logo CustomermatesAutovella logo Autovella
What it doesOpen-source CRM built for AI agents with unified inbox and Frankfurt cloud database Professional Services Automation platform for agencies, consulting firms, software and IT services teams
StageStartup Not given
FoundedNot given Not given
Based inDE Not given
Pricing modelFreemium Paid
PricingStarter €12/month per user (core CRM, MCP, REST API, webhooks, 1 routine per user, 200 hosted-AI credits); Pro €29/month per user (everything in Starter plus unified inbox, 1 connected account per user, 5 routines, 500 credits); Business €69/month per user (everything in Pro plus 3 connected account Starter: ₹20,000/year (1 GB storage); Team: ₹30,000/year (5 GB storage); Business Pro: ₹50,000/year (10 GB storage); Enterprise: Custom pricing from 50 GB. All prices shown with 20% annual discount applied. Free trial available with no credit card required.
Key features
  • MCP integration for external AI clients like Claude and ChatGPT
  • Unified inbox connecting email, LinkedIn, WhatsApp, Instagram and Telegram
  • Contact, organization, deal and task management
  • Kanban and table pipeline views with weighted deal values
  • REST API, webhooks and n8n automation integration
  • Open source AGPL-3.0 core with self-hosting option
  • Hosted Mate AI capability with monthly credits
  • Shared team accounts with unified timeline across channels
  • Custom fields, roles and permissions
  • Deal pipeline with one-click conversion to projects
  • Multiple project views: Kanban boards, lists, Gantt timelines, calendars
  • Agile sprint planning with backlog, velocity and burndown
  • Real-time profitability and utilization dashboards
  • Multi-currency invoicing from timesheets and milestones
  • Timesheet tracking, attendance and time-off management
  • Automation rules and triggers across modules
  • Granular roles, team-based sharing and per-project access control
  • Reusable project and engagement templates
  • REST API and webhooks for integrations
What makes it different
  • Built for AI agents: external clients operate the CRM directly through MCP with 50 tools rather than humans managing everything manually
  • Open source and self-hostable: run the AGPL core on your own infrastructure with full control over data
  • Unified inbox across five channels: email, LinkedIn, WhatsApp, Instagram and Telegram in one native interface connected to customer records
  • No investors, lean team, transparent pricing: €12 per seat with all core features included, no hidden costs or enterprise pricing
  • Frankfurt-based cloud database in AWS EU region with privacy-friendly European hosting
  • All-in-one platform with 13 native modules on one data model, eliminating need for multiple disconnected tools
  • No per-seat fees; entire team can grow within plan without additional costs
  • Full product included in every plan with unlimited users and projects
  • Free trial with no credit card required
  • Single source of truth from lead to invoice with automatic deal-to-project conversion
Community votes00
DR (Domain Rating by Ahrefs)33 −1 (down) since last check1 +1 (up) since last check
Trust Flow (Majestic)220
Citation Flow (Majestic)337
Referring domains (Majestic)2277

5 details filled in for both companies.

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