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FeedbackHi vs There There

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

FeedbackHi compared with There There
DetailFeedbackHi logo FeedbackHiThere There logo There There
What it doesThe simplest way to collect feedback from your users AI-assisted, human-led helpdesk for support teams
StageNot given Not given
FoundedNot given Not given
Based inNot given BE
Pricing modelFree Freemium
PricingNot given Free plan with 2 email channels and 1 user (no AI). Pay per user: €49/month per active user with up to 2 channels. Unlimited: €299/month (billed annually) or €349/month (billed monthly) for unlimited users and channels. All paid plans include a 14-day free trial.
Key features
  • Public feedback board for feature requests and bug reports
  • Anonymous posting without signup or email
  • Vote deduplication per visitor without cookies or login
  • Status tracking from Pending to In Progress to Resolved
  • Official replies marked as from the company
  • Sorting by top votes or newest posts
  • Single dashboard for all projects
  • Instant post visibility to keep users engaged
  • Customizable accent color on boards
  • AI reply drafting from team knowledge and ticket history
  • Ticket summarization to scan main questions quickly
  • Email and chat in a single unified inbox
  • Workflow automation with triggers, conditions and actions
  • Customizable chat widget powered by your knowledge base
  • Public knowledge base from answered tickets
  • Weekly and monthly digest reports
  • REST API and MCP for integrations and AI agents
  • Multiple channels per workspace for different products or teams
  • Custom data fields pulling from external systems
What makes it different
  • No signup, email, or captcha required from users
  • Vote deduplication built in without cookies or logins
  • Human-in-the-loop AI that keeps humans in control of customer communications
  • All AI features optional and included with no extra charges
  • Built by the team behind Flare, Mailcoach and Ray who handle their own support
  • EU-hosted data on UpCloud with GDPR compliance and Standard Contractual Clauses
  • Supports MCP (Model Context Protocol) for external AI agent integrations
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)27 −4 (down) since last check32 +1 (up) since last check
Trust Flow (Majestic)713
Citation Flow (Majestic)2030
Referring domains (Majestic)3460

4 details filled in for both companies.

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