Customer Support & Success
There There
AI-assisted, human-led helpdesk for support teams
A helpdesk platform that helps support teams close tickets faster by using AI to draft replies from team knowledge and resolved tickets, while keeping humans in
Overview
The There There homepage
There There is a helpdesk platform designed for support teams to manage emails and chat messages in a single inbox. It uses AI to help draft replies, summarize tickets, and suggest answers by leveraging your team's knowledge base and past resolved tickets. The platform includes features like automation workflows, a customizable chat widget, public knowledge bases, and integrations via REST API and MCP (Model Context Protocol). All AI features are optional and included with paid plans at no extra cost.
Capabilities
- AI reply drafting from team knowledge and ticket history
- Ticket summarization to scan main questions quickly
- Email and chat in a single unified inbox
- Workflow automation with triggers, conditions and actions
- Customizable chat widget powered by your knowledge base
- Public knowledge base from answered tickets
- Weekly and monthly digest reports
- REST API and MCP for integrations and AI agents
- Multiple channels per workspace for different products or teams
- Custom data fields pulling from external systems
Pricing
Pricing model: Freemium
Free plan with 2 email channels and 1 user (no AI). Pay per user: €49/month per active user with up to 2 channels. Unlimited: €299/month (billed annually) or €349/month (billed monthly) for unlimited users and channels. All paid plans include a 14-day free trial.
Follow There There to get an email when they post a milestone, ship a new product or add a demo video.
There There fact sheet
| Community votes | 0 |
|---|---|
| Based in | Antwerp, Belgium |
| Website | there-there.app |
There There metrics
Vendor metrics for there-there.app: Ahrefs Domain Rating and Majestic link data, with the delta since the last review.
- Domain Rating
- 32
- +1 (up) since last check
- Trust Flow
- 13
- no change since last check
- Citation Flow
- 30
- no change since last check
- Referring domains
- 60
- no change since last check
- External backlinks
- 302
- no change since last check
Vendor Domain Rating (Ahrefs) checked 6 Nov 2026, spec changed 31 Oct 2026. Vendor topic: Business/Energy (13). Vendor Majestic data checked 30 Oct 2026, spec changed 30 Oct 2026. Link metrics supplied by Majestic. Trust Flow, Citation Flow and Topical Trust Flow are trademarks of Majestic-12 Ltd.
There There vendor domain
Open the vendor record
We read this from the registry's RDAP record on 5 Nov 2026, 13:05 UTC.
- Domain age
- 10 months
- Registered
- Expires
- Registrar
- Hosting Concepts B.V. d/b/a Registrar.eu
- DNSSEC
- Signed
There There post-launch report
| Measure | At launch, then latest |
|---|---|
| Domain Rating (Ahrefs) | 31 to 32 +1 (up) since launch 30 Oct 2026, then 5 Nov 2026 |
| Trust Flow (Majestic) | 13 first measured 30 Oct 2026 |
| Referring domains (Majestic) | 60 first measured 30 Oct 2026 |
Day 6 since launch. Next receipt: day 30, 29 Nov 2026. Many things move these figures, so a change is not proof of cause. Only stored readings are shown.
About to launch?
Plan your launch with our free playbook, from preparing your listing to choosing more launch directories.
- The week before
- On the day
- Week one
- Beyond launch
Buyer questions
What makes There There different from other AI-powered help desks?
There There is designed as a human-first helpdesk where all AI features are optional and never intrusive. The AI learns from your team's knowledge, resolved tickets, and documentation to help draft replies and answer questions, without taking the place of human judgment.
Where is my data stored?
All data is hosted on EU infrastructure via UpCloud, a Finnish cloud provider. The platform is fully GDPR compliant and uses Standard Contractual Clauses for services processed in the US.
What's included in There There paid plans?
Paid plans include the full helpdesk platform with tickets, automation workflows, tagging, search, public knowledge bases, powerful AI features, REST API, and MCP support. All AI features are included with no extra charges.
What can the AI assistant do?
The AI drafts replies using your tone of voice from past tickets and knowledge base, suggests one-line titles for new tickets, summarizes long threads for quick context, and answers questions about tickets when you join late. It is included on every paid plan with no usage limits or surprise charges.
Can I migrate from my current helpdesk?
We're working on import tools for popular helpdesks. For now, we'll help you migrate manually if needed. Reach out and we'll figure it out together.
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There There has a free listing. The owner can unlock the full profile with a paid launch for $5:
- Founder story (locked)
- Milestones (locked)
- Demo video (locked)
- Dofollow website link (locked)
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