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Gainsight vs PinTheFrame

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Gainsight compared with PinTheFrame
DetailGainsight logo GainsightPinTheFrame logo PinTheFrame
What it doesThe Customer Retention Platform Visual feedback tool for web agencies that eliminates feedback chaos and helps teams ship websites faster
StageNot given Startup
FoundedNot given Not given
Based inUS Not given
Pricing modelNot given Not given
PricingGainsight CS offers Essentials and Enterprise tiers. Skilljar offers Essentials, Professional, and Enterprise plans. Product Experience offers a free trial with option to request pricing. Customer Communities offers Professional, Business, and Enterprise tiers. Contact for custom pricing. Free plan: $0/forever with 1 active project, unlimited feedback items, unlimited guest reviewers, screenshot and annotations, screencast recording, full debug context, 30-day data retention. Pro plan: $9/month with 3 active projects, everything in Free, integrations (Linear, Trello, etc.), 180-day d
Key features
  • Customer 360 view
  • Health scorecards
  • Playbooks and success plans
  • Renewal and expansion forecasting
  • In-app guidance and engagement
  • Customer communities
  • Customer education academies
  • AI insights and automations
  • Organizational mapping and sponsor tracking
  • Digital journeys
  • Screenshot and annotate with arrows, rectangles, text, and freehand drawing
  • Screencast recording directly from the widget
  • Auto-capture browser, viewport, OS, console errors, and element selectors
  • One-click integration with Jira, ClickUp, Linear, Trello, and Asana
  • Secure review links that are invisible to regular visitors
  • No signup or browser extension required for reviewers
  • Works on any website with HTML including WordPress, Shopify, Webflow, and custom stacks
  • Async loading with zero performance impact
  • Rotate and revoke access to review links anytime
What makes it different
  • Unified platform combining customer success, product experience, communities, and education
  • Agentic AI that can run renewal motions end-to-end at scale
  • Fast onboarding with deployment in as little as two weeks
  • Pre-built agents ready to deploy without customization
  • Enterprise-grade security and scalability built into the ecosystem
  • Eliminates feedback chaos by capturing full visual context automatically with every submission
  • No client signup, training, or browser extension required to provide feedback
  • Automatic one-click integration with task management tools including Jira, ClickUp, and Trello
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)80 no change since last check11 no change since last check
Trust Flow (Majestic)373
Citation Flow (Majestic)4516
Referring domains (Majestic)617615

4 details filled in for both companies.

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