| What it does | Customer support software with AI automation and human handover available 24/7
| AI-assisted, human-led helpdesk for support teams
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| Stage | MVP
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| Founded | Not given
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| Based in | IN
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| Pricing model | Not given
| Freemium
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| Pricing | Not given
| Free plan with 2 email channels and 1 user (no AI). Pay per user: €49/month per active user with up to 2 channels. Unlimited: €299/month (billed annually) or €349/month (billed monthly) for unlimited users and channels. All paid plans include a 14-day free trial.
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| Key features | - Train AI with documents, websites, and FAQs
- 24/7 AI-powered customer support automation
- Omnichannel support across website chat, WhatsApp, and REST API
- Agentic AI custom actions and webhooks
- Seamless handoff to human agents
- Real-time analytics and resolution insights
- Knowledge-grounded AI replies
- Unified inbox for all conversations
- Customizable workflows and automation
- Team management with roles and assignment
| - AI reply drafting from team knowledge and ticket history
- Ticket summarization to scan main questions quickly
- Email and chat in a single unified inbox
- Workflow automation with triggers, conditions and actions
- Customizable chat widget powered by your knowledge base
- Public knowledge base from answered tickets
- Weekly and monthly digest reports
- REST API and MCP for integrations and AI agents
- Multiple channels per workspace for different products or teams
- Custom data fields pulling from external systems
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| What makes it different | - No technical knowledge required to set up and deploy
- Launch AI support agent in minutes
- AI handles routine support automatically with intelligent handoff decisions
- Never misses customers or leaves them waiting for a response
- Scales effortlessly without expanding support team
| - Human-in-the-loop AI that keeps humans in control of customer communications
- All AI features optional and included with no extra charges
- Built by the team behind Flare, Mailcoach and Ray who handle their own support
- EU-hosted data on UpCloud with GDPR compliance and Standard Contractual Clauses
- Supports MCP (Model Context Protocol) for external AI agent integrations
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| Free plan | Not given
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| Open source | Not given
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| Platforms | Not given
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| Public API | Not given
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 11 ▼ −1 (down) since last check | 32 ▲ +1 (up) since last check |
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| Trust Flow (Majestic) | 5 | 13 |
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| Citation Flow (Majestic) | 20 | 30 |
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| Referring domains (Majestic) | 16 | 60 |
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