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PinTheFrame vs There There

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

PinTheFrame compared with There There
DetailPinTheFrame logo PinTheFrameThere There logo There There
What it doesVisual feedback tool for web agencies that eliminates feedback chaos and helps teams ship websites faster AI-assisted, human-led helpdesk for support teams
StageStartup Not given
FoundedNot given Not given
Based inNot given BE
Pricing modelNot given Freemium
PricingFree plan: $0/forever with 1 active project, unlimited feedback items, unlimited guest reviewers, screenshot and annotations, screencast recording, full debug context, 30-day data retention. Pro plan: $9/month with 3 active projects, everything in Free, integrations (Linear, Trello, etc.), 180-day d Free plan with 2 email channels and 1 user (no AI). Pay per user: €49/month per active user with up to 2 channels. Unlimited: €299/month (billed annually) or €349/month (billed monthly) for unlimited users and channels. All paid plans include a 14-day free trial.
Key features
  • Screenshot and annotate with arrows, rectangles, text, and freehand drawing
  • Screencast recording directly from the widget
  • Auto-capture browser, viewport, OS, console errors, and element selectors
  • One-click integration with Jira, ClickUp, Linear, Trello, and Asana
  • Secure review links that are invisible to regular visitors
  • No signup or browser extension required for reviewers
  • Works on any website with HTML including WordPress, Shopify, Webflow, and custom stacks
  • Async loading with zero performance impact
  • Rotate and revoke access to review links anytime
  • AI reply drafting from team knowledge and ticket history
  • Ticket summarization to scan main questions quickly
  • Email and chat in a single unified inbox
  • Workflow automation with triggers, conditions and actions
  • Customizable chat widget powered by your knowledge base
  • Public knowledge base from answered tickets
  • Weekly and monthly digest reports
  • REST API and MCP for integrations and AI agents
  • Multiple channels per workspace for different products or teams
  • Custom data fields pulling from external systems
What makes it different
  • Eliminates feedback chaos by capturing full visual context automatically with every submission
  • No client signup, training, or browser extension required to provide feedback
  • Automatic one-click integration with task management tools including Jira, ClickUp, and Trello
  • Human-in-the-loop AI that keeps humans in control of customer communications
  • All AI features optional and included with no extra charges
  • Built by the team behind Flare, Mailcoach and Ray who handle their own support
  • EU-hosted data on UpCloud with GDPR compliance and Standard Contractual Clauses
  • Supports MCP (Model Context Protocol) for external AI agent integrations
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)11 no change since last check32 +1 (up) since last check
Trust Flow (Majestic)313
Citation Flow (Majestic)1630
Referring domains (Majestic)1560

4 details filled in for both companies.

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