| What it does | Missed-call text back and AI receptionist for service businesses
| Professional Services Automation platform for agencies, consulting firms, software and IT services teams
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| Stage | Startup
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| Founded | 2026
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| Based in | US
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| Pricing model | Freemium
| Paid
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| Pricing | Free CRM with no card required. Paid plans: Starter $99/mo, Growth $249/mo, Ascended $449/mo, Domination $649/mo. Yearly billing is 10% off. Puff Text add-on from $59/mo for 500 replies. Puff Voice add-on from $109/mo for 200 minutes. Puffly OS setup starts at $699 plus $49/mo and $18/mo per AI help
| Starter: ₹20,000/year (1 GB storage); Team: ₹30,000/year (5 GB storage); Business Pro: ₹50,000/year (10 GB storage); Enterprise: Custom pricing from 50 GB. All prices shown with 20% annual discount applied. Free trial available with no credit card required.
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| Key features | - Free CRM with leads, contacts, companies, deals, pipeline, tasks and branded lead form
- Puff AI assistant that drafts follow-ups and suggests next steps
- Missed-call text-back that automatically texts customers
- Puff Voice AI receptionist that answers calls and books appointments
- SMS follow-up and review requests
- Lead generation and lead tracking
- Google Sheets import and sync
- Outreach autopilot with email and SMS
- Puffly OS for back-office AI helpers
| - Deal pipeline with one-click conversion to projects
- Multiple project views: Kanban boards, lists, Gantt timelines, calendars
- Agile sprint planning with backlog, velocity and burndown
- Real-time profitability and utilization dashboards
- Multi-currency invoicing from timesheets and milestones
- Timesheet tracking, attendance and time-off management
- Automation rules and triggers across modules
- Granular roles, team-based sharing and per-project access control
- Reusable project and engagement templates
- REST API and webhooks for integrations
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| What makes it different | - Free CRM that never requires a credit card to use
- All outreach waits for owner approval by default before going out
- Automatically texts back missed calls and answers phone with AI
- Entire team included with no per-seat charges
- Built specifically for local service trades like HVAC, plumbing and roofing
| - All-in-one platform with 13 native modules on one data model, eliminating need for multiple disconnected tools
- No per-seat fees; entire team can grow within plan without additional costs
- Full product included in every plan with unlimited users and projects
- Free trial with no credit card required
- Single source of truth from lead to invoice with automatic deal-to-project conversion
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 6 ▼ −1 (down) since last check | 1 ▲ +1 (up) since last check |
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| Trust Flow (Majestic) | 5 | 0 |
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| Citation Flow (Majestic) | 20 | 7 |
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| Referring domains (Majestic) | 7 | 7 |
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Puffly
Autovella