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Service CRM Guide vs Puffly

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Service CRM Guide compared with Puffly
DetailService CRM Guide logo Service CRM GuidePuffly logo Puffly
What it doesCompare CRM and field service tools by price for your team size Missed-call text back and AI receptionist for service businesses
StageNot given Startup
FoundedNot given 2026
Based inNot given US
Pricing modelFree Freemium
PricingNot given Free CRM with no card required. Paid plans: Starter $99/mo, Growth $249/mo, Ascended $449/mo, Domination $649/mo. Yearly billing is 10% off. Puff Text add-on from $59/mo for 500 replies. Puff Voice add-on from $109/mo for 200 minutes. Puffly OS setup starts at $699 plus $49/mo and $18/mo per AI help
Key features
  • Compare CRM and field service tool pricing by team size
  • View 28 CRM and field service tools
  • See what each tool includes or leaves out
  • Free CRM with leads, contacts, companies, deals, pipeline, tasks and branded lead form
  • Puff AI assistant that drafts follow-ups and suggests next steps
  • Missed-call text-back that automatically texts customers
  • Puff Voice AI receptionist that answers calls and books appointments
  • SMS follow-up and review requests
  • Lead generation and lead tracking
  • Google Sheets import and sync
  • Outreach autopilot with email and SMS
  • Puffly OS for back-office AI helpers
What makes it different
  • Prices checked from October 2026 and read from tools' own pages
  • No ratings or scores, just facts
  • Customizable by team size and billing
  • No cookies, no analytics, no tracking
  • Free CRM that never requires a credit card to use
  • All outreach waits for owner approval by default before going out
  • Automatically texts back missed calls and answers phone with AI
  • Entire team included with no per-seat charges
  • Built specifically for local service trades like HVAC, plumbing and roofing
Community votes00
DR (Domain Rating by Ahrefs)2 −1 (down) since last check6 −1 (down) since last check
Trust Flow (Majestic)45
Citation Flow (Majestic)720
Referring domains (Majestic)17

4 details filled in for both companies.

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