| What it does | Build better products, faster.
| Securely let support and engineering teams log in as customers without sharing passwords
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| Stage | Not given
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| Founded | Not given
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| Based in | US
| GB
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| Pricing model | Paid
| Freemium
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| Pricing | Not given
| Free: $0/month (3 staff, 1 admin, unlimited requests and sessions, read and write access, 7 days history); Pro: $29/month (10 staff, 1 admin, 50 hours recording/month, 30 days retention); Team: $99/month (30 staff, 3 admins, 5 teams, 250 hours recording/month, 90 days retention); Enterprise: contact
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| Key features | - Product analytics with funnels, paths, and cohort analysis
- No-code in-app engagement flows with tooltips, banners, and spotlights
- Session replay with analytics-linked funnel and drop-off analysis
- Behavior-triggered lifecycle emails with templates and personalization
- NPS, CSAT, and custom surveys triggered by user behavior
- Multi-channel workflow automation for email and in-app campaigns
- AI Agent Lia for analyzing data, generating content, and executing actions
- MCP Server integration to bring Userpilot data into any AI tool
- Mobile engagement for iOS and Android apps
| - Request and approval queue with reasons
- Time-limited sessions with automatic expiry
- Session termination and remote revocation
- Sensitive endpoint blocking
- Access history and security audit
- Optional session recording with masking
- Visible session banner and timer
- Integration with Clerk, Better Auth, Auth0, WorkOS, and custom authentication
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| What makes it different | - Unified platform combining analytics, engagement, feedback, and session replay without integrating separate tools
- No-code builder enables non-technical teams to launch campaigns without engineering dependencies
- Behavior-triggered campaigns tied to real product data and user actions
- Cross-channel outcome tracking beyond email opens and clicks to actual product impact
- Enterprise-grade security with SOC 2 Type II, GDPR, and HIPAA compliance
| - Works alongside existing authentication without replacing it
- No customer password sharing required
- Unified workspace for requests, approvals, and audit trail
- Customer is not logged out or aware of staff access
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| Free plan | Not given
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| Open source | Not given
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| Platforms | Not given
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| Public API | Not given
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 79 ● no change since last check | 3 ● no change since last check |
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| Trust Flow (Majestic) | 30 | 4 |
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| Citation Flow (Majestic) | 53 | 15 |
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| Referring domains (Majestic) | 6007 | 7 |
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Devora