Customermates vs HiveCRM

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Customermates compared with HiveCRM
Detail	Customermates	HiveCRM
What it does	Open-source CRM built for AI agents with unified inbox and Frankfurt cloud database	WordPress CRM plugin for managing leads, deals, proposals, and invoices with client portal and payment processing
Stage	Startup	Not given
Founded	Not given	Not given
Based in	DE	Not given
Pricing model	Freemium	Paid
Pricing	Starter €12/month per user (core CRM, MCP, REST API, webhooks, 1 routine per user, 200 hosted-AI credits); Pro €29/month per user (everything in Starter plus unified inbox, 1 connected account per user, 5 routines, 500 credits); Business €69/month per user (everything in Pro plus 3 connected account	Achiever plan: $49 one-time for 1 site; Freelancer plan: $149 one-time for 50 sites; Agency plan: $249 one-time for unlimited sites. All plans include lifetime updates, support, client portal, and 14-day money-back guarantee. Currently offering Black Friday discounts: Achiever $82 (40% off), Freelan
Key features	MCP integration for external AI clients like Claude and ChatGPT Unified inbox connecting email, LinkedIn, WhatsApp, Instagram and Telegram Contact, organization, deal and task management Kanban and table pipeline views with weighted deal values REST API, webhooks and n8n automation integration Open source AGPL-3.0 core with self-hosting option Hosted Mate AI capability with monthly credits Shared team accounts with unified timeline across channels Custom fields, roles and permissions	Deal pipeline tracking with custom stages Professional proposals and estimates with line items Invoice creation with tax and recurring billing Client portal for proposal viewing and invoice payment Projects and tasks management Service packages for templated offerings Workflow automation with drag-and-drop builder WooCommerce integration and syncing AI integration with ChatGPT and Claude Webhooks and integrations with Zapier, Pabbly, Make
What makes it different	Built for AI agents: external clients operate the CRM directly through MCP with 50 tools rather than humans managing everything manually Open source and self-hostable: run the AGPL core on your own infrastructure with full control over data Unified inbox across five channels: email, LinkedIn, WhatsApp, Instagram and Telegram in one native interface connected to customer records No investors, lean team, transparent pricing: €12 per seat with all core features included, no hidden costs or enterprise pricing Frankfurt-based cloud database in AWS EU region with privacy-friendly European hosting	Pay once, use for life with no recurring subscriptions Built directly into WordPress with no separate platform needed Lifetime updates and support included with purchase 14-day money-back guarantee on all plans
Community votes	0	0
DR (Domain Rating by Ahrefs)	33 −1 (down) since last check	37 +1 (up) since last check
Trust Flow (Majestic)	22	5
Citation Flow (Majestic)	33	9
Referring domains (Majestic)	227	9

5 details filled in for both companies.

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