| What it does | Open-source CRM built for AI agents with unified inbox and Frankfurt cloud database
| Business operating system on WhatsApp for Zambia
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| Stage | Startup
| Startup
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| Founded | Not given
| 2024
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| Based in | DE
| ZM
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| Pricing model | Freemium
| Freemium
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| Pricing | Starter €12/month per user (core CRM, MCP, REST API, webhooks, 1 routine per user, 200 hosted-AI credits); Pro €29/month per user (everything in Starter plus unified inbox, 1 connected account per user, 5 routines, 500 credits); Business €69/month per user (everything in Pro plus 3 connected account
| Not given
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| Key features | - MCP integration for external AI clients like Claude and ChatGPT
- Unified inbox connecting email, LinkedIn, WhatsApp, Instagram and Telegram
- Contact, organization, deal and task management
- Kanban and table pipeline views with weighted deal values
- REST API, webhooks and n8n automation integration
- Open source AGPL-3.0 core with self-hosting option
- Hosted Mate AI capability with monthly credits
- Shared team accounts with unified timeline across channels
- Custom fields, roles and permissions
| - Shared WhatsApp team inbox with assigned chats and notes
- AI assistant that answers customers from your price list and documents
- Orders, quotes and invoices from the chat
- Mobile money collections via MTN, Airtel and Zamtel
- Compliance tracking for PACRA, ZRA, NAPSA and other Zambian regulators
- CRM with contacts, deals and Business Pulse alerts
- Bulk WhatsApp broadcasts with random gaps between messages
- Website chat widget with same assistant as WhatsApp
- REST API, webhooks and SDKs for Node.js, Python and PHP
- Voice notes transcription and call recording with summary
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| What makes it different | - Built for AI agents: external clients operate the CRM directly through MCP with 50 tools rather than humans managing everything manually
- Open source and self-hostable: run the AGPL core on your own infrastructure with full control over data
- Unified inbox across five channels: email, LinkedIn, WhatsApp, Instagram and Telegram in one native interface connected to customer records
- No investors, lean team, transparent pricing: €12 per seat with all core features included, no hidden costs or enterprise pricing
- Frankfurt-based cloud database in AWS EU region with privacy-friendly European hosting
| - Built in Lusaka for how Zambian businesses work with Kwacha and mobile money billing
- One chat connects answering, orders, payments, compliance and records
- Free trial with no card needed, then pay by mobile money
- No per-message fees
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 33 ▼ −1 (down) since last check | 2 ▲ +2 (up) since last check |
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| Trust Flow (Majestic) | 22 | 0 |
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| Citation Flow (Majestic) | 33 | 5 |
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| Referring domains (Majestic) | 227 | 0 |
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Customermates
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