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Mesa

Business operating system on WhatsApp for Zambia

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Run your business from one WhatsApp number: answer chats and calls, take orders and bookings, collect mobile money, and manage compliance with PACRA, ZRA and

Overview

The Mesa homepage

Mesa is a business operating system for Zambian companies that runs on their own WhatsApp number. It answers customer chats and calls, takes orders and bookings, collects mobile money payments, and tracks compliance with Zambian regulators including PACRA, ZRA and NAPSA. The platform keeps customer records, generates reports and runs apps through a REST API and MCP for developers. Plans are paid monthly in Kwacha by mobile money, after a free trial.

Capabilities

Shared WhatsApp team inbox with assigned chats and notes
AI assistant that answers customers from your price list and documents
Orders, quotes and invoices from the chat
Mobile money collections via MTN, Airtel and Zamtel
Compliance tracking for PACRA, ZRA, NAPSA and other Zambian regulators
CRM with contacts, deals and Business Pulse alerts
Bulk WhatsApp broadcasts with random gaps between messages
Website chat widget with same assistant as WhatsApp
REST API, webhooks and SDKs for Node.js, Python and PHP
Voice notes transcription and call recording with summary

Pricing

Pricing model: Freemium

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Mesa fact sheet

Community votes	0
Founded	2024
Stage	Startup
Based in	Lusaka, Zambia
Website	mesa.zambrite.com

Mesa metrics

Vendor metrics for mesa.zambrite.com: Ahrefs Domain Rating and Majestic link data, with the delta since the last review.

Domain Rating: 2; +2 (up) since last check
Trust Flow: 0; no change since last check
Citation Flow: 5; no change since last check
Referring domains: 0; no change since last check
External backlinks: 0; no change since last check

Vendor Domain Rating (Ahrefs) checked 6 Nov 2026, spec changed 5 Nov 2026. Vendor Majestic data checked 3 Nov 2026, spec changed 3 Nov 2026. Link metrics supplied by Majestic. Trust Flow, Citation Flow and Topical Trust Flow are trademarks of Majestic-12 Ltd.

Mesa vendor domain

Open the vendor record

We read this from the registry's RDAP record on 6 Nov 2026, 04:03 UTC.

Domain age: 2 years
Registered: 15 Feb 2024
Expires: 15 Feb 2027
Registrar: NameCheap, Inc.
DNSSEC: Not signed

Vendor domain report: zambrite.com

Mesa post-launch report

Measured after Mesa went live on SaaS Directory Pro on 3 November 2026.
Measure	At launch, then latest
Domain Rating (Ahrefs)	0 to 2 +2 (up) since launch 3 Nov 2026, then 6 Nov 2026
Trust Flow (Majestic)	0 first measured 3 Nov 2026
Referring domains (Majestic)	0 first measured 3 Nov 2026

Day 3 since launch. Next receipt: day 30, 3 Dec 2026. Many things move these figures, so a change is not proof of cause. Only stored readings are shown.

Biggest gains on SaaS Directory Pro

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Buyer questions

What does Mesa do for compliance?

Mesa identifies which Zambian regulators your business answers to (PACRA, ZRA, NAPSA, NHIMA, Workers Compensation, the Data Protection Commission, council and ZPPA) based on what the business does and whether it employs people. It tracks deadlines, sends open lists on WhatsApp and opens the right portal. All OTPs and payments require your approval before filing.

Can the Mesa assistant answer phone calls?

Yes. Customers can call your WhatsApp number and the assistant talks to them, books or answers from your price list, or passes the call to a person. Every call is recorded with a short summary.

How does the Mesa credit score work?

Mesa scores your business from 0 to 1,000 using the money customers paid you through Mesa tills. It shows every reason behind the score and what would raise it. A lender sees it only after you give consent.

What are Mesa apps?

Apps are things your WhatsApp number can do for customers: Booking, Ordering, Quotes and Collections are ready to switch on. You can also describe an app in one sentence and Mesa builds it from your products and services, or install a MiniApp a developer published.

How is Mesa different from the WhatsApp Business app?

The app is free and fine for one person on one phone. Mesa is for teams: a shared inbox with assigned chats and notes, an assistant that answers from your own price list and hands over to a person when unsure, orders and invoices from the chat, mobile money checks, paced broadcasts, and a REST API with webhooks. Mesa is made by Zambrite in Lusaka.

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