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Devora vs There There

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Devora compared with There There
DetailDevora logo DevoraThere There logo There There
What it doesSecurely let support and engineering teams log in as customers without sharing passwords AI-assisted, human-led helpdesk for support teams
StageNot given Not given
FoundedNot given Not given
Based inGB BE
Pricing modelFreemium Freemium
PricingFree: $0/month (3 staff, 1 admin, unlimited requests and sessions, read and write access, 7 days history); Pro: $29/month (10 staff, 1 admin, 50 hours recording/month, 30 days retention); Team: $99/month (30 staff, 3 admins, 5 teams, 250 hours recording/month, 90 days retention); Enterprise: contact Free plan with 2 email channels and 1 user (no AI). Pay per user: €49/month per active user with up to 2 channels. Unlimited: €299/month (billed annually) or €349/month (billed monthly) for unlimited users and channels. All paid plans include a 14-day free trial.
Key features
  • Request and approval queue with reasons
  • Time-limited sessions with automatic expiry
  • Session termination and remote revocation
  • Sensitive endpoint blocking
  • Access history and security audit
  • Optional session recording with masking
  • Visible session banner and timer
  • Integration with Clerk, Better Auth, Auth0, WorkOS, and custom authentication
  • AI reply drafting from team knowledge and ticket history
  • Ticket summarization to scan main questions quickly
  • Email and chat in a single unified inbox
  • Workflow automation with triggers, conditions and actions
  • Customizable chat widget powered by your knowledge base
  • Public knowledge base from answered tickets
  • Weekly and monthly digest reports
  • REST API and MCP for integrations and AI agents
  • Multiple channels per workspace for different products or teams
  • Custom data fields pulling from external systems
What makes it different
  • Works alongside existing authentication without replacing it
  • No customer password sharing required
  • Unified workspace for requests, approvals, and audit trail
  • Customer is not logged out or aware of staff access
  • Human-in-the-loop AI that keeps humans in control of customer communications
  • All AI features optional and included with no extra charges
  • Built by the team behind Flare, Mailcoach and Ray who handle their own support
  • EU-hosted data on UpCloud with GDPR compliance and Standard Contractual Clauses
  • Supports MCP (Model Context Protocol) for external AI agent integrations
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)3 no change since last check32 +1 (up) since last check
Trust Flow (Majestic)413
Citation Flow (Majestic)1530
Referring domains (Majestic)760

6 details filled in for both companies.

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