Gainsight vs Devora

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Gainsight compared with Devora
Detail	Gainsight	Devora
What it does	The Customer Retention Platform	Securely let support and engineering teams log in as customers without sharing passwords
Stage	Not given	Not given
Founded	Not given	Not given
Based in	US	GB
Pricing model	Not given	Freemium
Pricing	Gainsight CS offers Essentials and Enterprise tiers. Skilljar offers Essentials, Professional, and Enterprise plans. Product Experience offers a free trial with option to request pricing. Customer Communities offers Professional, Business, and Enterprise tiers. Contact for custom pricing.	Free: $0/month (3 staff, 1 admin, unlimited requests and sessions, read and write access, 7 days history); Pro: $29/month (10 staff, 1 admin, 50 hours recording/month, 30 days retention); Team: $99/month (30 staff, 3 admins, 5 teams, 250 hours recording/month, 90 days retention); Enterprise: contact
Key features	Customer 360 view Health scorecards Playbooks and success plans Renewal and expansion forecasting In-app guidance and engagement Customer communities Customer education academies AI insights and automations Organizational mapping and sponsor tracking Digital journeys	Request and approval queue with reasons Time-limited sessions with automatic expiry Session termination and remote revocation Sensitive endpoint blocking Access history and security audit Optional session recording with masking Visible session banner and timer Integration with Clerk, Better Auth, Auth0, WorkOS, and custom authentication
What makes it different	Unified platform combining customer success, product experience, communities, and education Agentic AI that can run renewal motions end-to-end at scale Fast onboarding with deployment in as little as two weeks Pre-built agents ready to deploy without customization Enterprise-grade security and scalability built into the ecosystem	Works alongside existing authentication without replacing it No customer password sharing required Unified workspace for requests, approvals, and audit trail Customer is not logged out or aware of staff access
Free plan	Not given	Not given
Open source	Not given	Not given
Platforms	Not given	Not given
Public API	Not given	Not given
Community votes	0	0
DR (Domain Rating by Ahrefs)	80 no change since last check	3 no change since last check
Trust Flow (Majestic)	37	4
Citation Flow (Majestic)	45	15
Referring domains (Majestic)	6176	7

5 details filled in for both companies.

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