Gainsight vs teem

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Gainsight compared with teem
Detail	Gainsight	teem
What it does	The Customer Retention Platform	Live chat, feature requests, a help center and a changelog in one widget
Stage	Not given	Not given
Founded	Not given	Not given
Based in	US	Not given
Pricing model	Not given	Paid
Pricing	Gainsight CS offers Essentials and Enterprise tiers. Skilljar offers Essentials, Professional, and Enterprise plans. Product Experience offers a free trial with option to request pricing. Customer Communities offers Professional, Business, and Enterprise tiers. Contact for custom pricing.	$49 a month for up to 5 people, includes live chat, feature board, help center, changelog, REST API and MCP server access. 7-day free trial with no credit card required.
Key features	Customer 360 view Health scorecards Playbooks and success plans Renewal and expansion forecasting In-app guidance and engagement Customer communities Customer education academies AI insights and automations Organizational mapping and sponsor tracking Digital journeys	Live chat with team replies from dashboard, Slack or email Feature request board with voting and five statuses Bug reports with browser context and page information Changelog that emails voters when features ship MCP server integration with ChatGPT and Claude Verified customer identities with HMAC signing Custom branding with logo and color on widget API access for integrations and automation AI agent assistance for inbox triage and reply drafting
What makes it different	Unified platform combining customer success, product experience, communities, and education Agentic AI that can run renewal motions end-to-end at scale Fast onboarding with deployment in as little as two weeks Pre-built agents ready to deploy without customization Enterprise-grade security and scalability built into the ecosystem	All four tools in one widget instead of managing four separate tools Flat $49/month pricing with no per-user or per-conversation fees Human-only chat responses with AI assistance behind the scenes Automatic email notifications to voters when their requested features ship
Free plan	Not given	Not given
Open source	Not given	Not given
Platforms	Not given	Not given
Public API	Not given	Not given
Community votes	0	0
DR (Domain Rating by Ahrefs)	80 no change since last check	7 +1 (up) since last check
Trust Flow (Majestic)	37	2
Citation Flow (Majestic)	45	19
Referring domains (Majestic)	6176	10

4 details filled in for both companies.

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