Puffly vs HiveCRM

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Puffly compared with HiveCRM
Detail	Puffly	HiveCRM
What it does	Missed-call text back and AI receptionist for service businesses	WordPress CRM plugin for managing leads, deals, proposals, and invoices with client portal and payment processing
Stage	Startup	Not given
Founded	2026	Not given
Based in	US	Not given
Pricing model	Freemium	Paid
Pricing	Free CRM with no card required. Paid plans: Starter $99/mo, Growth $249/mo, Ascended $449/mo, Domination $649/mo. Yearly billing is 10% off. Puff Text add-on from $59/mo for 500 replies. Puff Voice add-on from $109/mo for 200 minutes. Puffly OS setup starts at $699 plus $49/mo and $18/mo per AI help	Achiever plan: $49 one-time for 1 site; Freelancer plan: $149 one-time for 50 sites; Agency plan: $249 one-time for unlimited sites. All plans include lifetime updates, support, client portal, and 14-day money-back guarantee. Currently offering Black Friday discounts: Achiever $82 (40% off), Freelan
Key features	Free CRM with leads, contacts, companies, deals, pipeline, tasks and branded lead form Puff AI assistant that drafts follow-ups and suggests next steps Missed-call text-back that automatically texts customers Puff Voice AI receptionist that answers calls and books appointments SMS follow-up and review requests Lead generation and lead tracking Google Sheets import and sync Outreach autopilot with email and SMS Puffly OS for back-office AI helpers	Deal pipeline tracking with custom stages Professional proposals and estimates with line items Invoice creation with tax and recurring billing Client portal for proposal viewing and invoice payment Projects and tasks management Service packages for templated offerings Workflow automation with drag-and-drop builder WooCommerce integration and syncing AI integration with ChatGPT and Claude Webhooks and integrations with Zapier, Pabbly, Make
What makes it different	Free CRM that never requires a credit card to use All outreach waits for owner approval by default before going out Automatically texts back missed calls and answers phone with AI Entire team included with no per-seat charges Built specifically for local service trades like HVAC, plumbing and roofing	Pay once, use for life with no recurring subscriptions Built directly into WordPress with no separate platform needed Lifetime updates and support included with purchase 14-day money-back guarantee on all plans
Community votes	0	0
DR (Domain Rating by Ahrefs)	6 −1 (down) since last check	37 +1 (up) since last check
Trust Flow (Majestic)	5	5
Citation Flow (Majestic)	20	9
Referring domains (Majestic)	7	9

5 details filled in for both companies.

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