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Puffly vs LeadRetain

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Puffly compared with LeadRetain
DetailPuffly logo Puffly LeadRetain
What it doesMissed-call text back and AI receptionist for service businesses Automated follow-up for every lead, so you never miss a sale
StageStartup Startup
Founded2026 Not given
Based inUS Not given
Pricing modelFreemium Paid
PricingFree CRM with no card required. Paid plans: Starter $99/mo, Growth $249/mo, Ascended $449/mo, Domination $649/mo. Yearly billing is 10% off. Puff Text add-on from $59/mo for 500 replies. Puff Voice add-on from $109/mo for 200 minutes. Puffly OS setup starts at $699 plus $49/mo and $18/mo per AI help Starter Plan: $59/month. Includes 1 business/brand, 100 leads per month, instant auto-response, hot lead detection, follow-ups on Day 1, 3, 7, Day 30 reactivation, booking link integration, white-label emails, and daily lead digest. 7-day money-back guarantee, no contracts, cancel anytime. Growth an
Key features
  • Free CRM with leads, contacts, companies, deals, pipeline, tasks and branded lead form
  • Puff AI assistant that drafts follow-ups and suggests next steps
  • Missed-call text-back that automatically texts customers
  • Puff Voice AI receptionist that answers calls and books appointments
  • SMS follow-up and review requests
  • Lead generation and lead tracking
  • Google Sheets import and sync
  • Outreach autopilot with email and SMS
  • Puffly OS for back-office AI helpers
  • Instant auto-response to every lead within seconds in your business name
  • Hot lead detection with immediate alerts when prospects are ready
  • Automatic follow-ups on Day 1, 3, 7, and Day 30
  • Booking link integration for Calendly and other tools
  • White-label emails from your business name
  • Daily lead digest summary
  • 100 leads per month included with starter plan
  • Zero technical setup required
What makes it different
  • Free CRM that never requires a credit card to use
  • All outreach waits for owner approval by default before going out
  • Automatically texts back missed calls and answers phone with AI
  • Entire team included with no per-seat charges
  • Built specifically for local service trades like HVAC, plumbing and roofing
  • Automatic follow-ups run in the background with zero CRM management
  • Hot lead alerts to win the race for first response
  • Simple setup in 15 minutes with no ongoing technical work
  • 7-day money-back guarantee with no contracts
Community votes00
DR (Domain Rating by Ahrefs)6 −1 (down) since last check1 −1 (down) since last check
Trust Flow (Majestic)53
Citation Flow (Majestic)2014
Referring domains (Majestic)713

6 details filled in for both companies.

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