| What it does | Missed-call text back and AI receptionist for service businesses
| Field-first CRM and pipeline management for service teams
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| Stage | Startup
| Established
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| Founded | 2026
| 2015
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| Based in | US
| US
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| Pricing model | Freemium
| Paid
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| Pricing | Free CRM with no card required. Paid plans: Starter $99/mo, Growth $249/mo, Ascended $449/mo, Domination $649/mo. Yearly billing is 10% off. Puff Text add-on from $59/mo for 500 replies. Puff Voice add-on from $109/mo for 200 minutes. Puffly OS setup starts at $699 plus $49/mo and $18/mo per AI help
| Plans starting at $89/month. Customizable pricing based on company needs and Wingmate products leveraged. Contact sales for specific plan details.
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| Key features | - Free CRM with leads, contacts, companies, deals, pipeline, tasks and branded lead form
- Puff AI assistant that drafts follow-ups and suggests next steps
- Missed-call text-back that automatically texts customers
- Puff Voice AI receptionist that answers calls and books appointments
- SMS follow-up and review requests
- Lead generation and lead tracking
- Google Sheets import and sync
- Outreach autopilot with email and SMS
- Puffly OS for back-office AI helpers
| - CRM and pipeline management
- Document generation and e-signature
- Contact intelligence and prospecting database
- Territory mapping and route planning
- Marketing automation
- AI co-pilot for task automation
- Integration with 8,000+ applications
- Real-time team communication and updates
- Frontline team incentives and gamification
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| What makes it different | - Free CRM that never requires a credit card to use
- All outreach waits for owner approval by default before going out
- Automatically texts back missed calls and answers phone with AI
- Entire team included with no per-seat charges
- Built specifically for local service trades like HVAC, plumbing and roofing
| - Field-first design built specifically for mobile and frontline teams
- Simple, user-friendly interface that requires no training or IT consultants
- All-in-house support and onboarding with no third-party partners
- Integrated document generation and e-signature without separate tools
- Trusted by 1000+ businesses across North America, Australia, and Europe
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 6 ▼ −1 (down) since last check | 34 ● no change since last check |
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| Trust Flow (Majestic) | 5 | 12 |
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| Citation Flow (Majestic) | 20 | 33 |
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| Referring domains (Majestic) | 7 | 222 |
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Puffly
Wingmate