reception vs GaiaDesk

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

reception compared with GaiaDesk
Detail	reception	GaiaDesk
What it does	Live support for your iOS apps	Remote desktop, encrypted end to end
Stage	Startup	Not given
Founded	Not given	Not given
Based in	GB	Not given
Pricing model	Paid	Freemium
Pricing	$25 per month or $200 per year. Enterprise pricing available for apps earning over $30,000 per month in revenue or with more than 10,000 monthly active users.	Free: $0 for personal use with unattended access, 5 saved devices and 1 session. Pro: $12 per seat per month. Team: $28 per seat per month. Enterprise: Custom pricing.
Key features	Native iOS chat with photo sharing In-app review requests AI-powered automated responses Telegram integration for remote replies Support for 48 languages Remote config without app updates Push notifications	Full remote control with multi-monitor support End-to-end encrypted peer-to-peer connections File transfer and shared clipboard Unattended access with background service Session recording and two-way audio Whiteboard and Wake-on-LAN Connection audit log TCP tunneling and access allow-lists SSO with SAML and SCIM provisioning White-label and mass deployment options
What makes it different	No separate account needed for users to message support One flat monthly price includes all apps and team members Works with revenue and subscription platforms Fully native iOS implementation Setup in minutes with AI integration prompt	No installation required for support sessions with QuickSupport Free plan includes unattended access unlike competitors No SDK or source code required for embedding Server-controlled security with revocable links Monthly billing with no annual commitment required
Free plan	Not given	Not given
Open source	Not given	Not given
Platforms	Not given	Not given
Public API	Not given	Not given
Community votes	0	0
DR (Domain Rating by Ahrefs)	20 +4 (up) since last check	2 no change since last check
Trust Flow (Majestic)	7	0
Citation Flow (Majestic)	19	13
Referring domains (Majestic)	10	2

5 details filled in for both companies.

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