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reception vs There There

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

reception compared with There There
Detailreception logo receptionThere There logo There There
What it doesLive support for your iOS apps AI-assisted, human-led helpdesk for support teams
StageStartup Not given
FoundedNot given Not given
Based inGB BE
Pricing modelPaid Freemium
Pricing$25 per month or $200 per year. Enterprise pricing available for apps earning over $30,000 per month in revenue or with more than 10,000 monthly active users. Free plan with 2 email channels and 1 user (no AI). Pay per user: €49/month per active user with up to 2 channels. Unlimited: €299/month (billed annually) or €349/month (billed monthly) for unlimited users and channels. All paid plans include a 14-day free trial.
Key features
  • Native iOS chat with photo sharing
  • In-app review requests
  • AI-powered automated responses
  • Telegram integration for remote replies
  • Support for 48 languages
  • Remote config without app updates
  • Push notifications
  • AI reply drafting from team knowledge and ticket history
  • Ticket summarization to scan main questions quickly
  • Email and chat in a single unified inbox
  • Workflow automation with triggers, conditions and actions
  • Customizable chat widget powered by your knowledge base
  • Public knowledge base from answered tickets
  • Weekly and monthly digest reports
  • REST API and MCP for integrations and AI agents
  • Multiple channels per workspace for different products or teams
  • Custom data fields pulling from external systems
What makes it different
  • No separate account needed for users to message support
  • One flat monthly price includes all apps and team members
  • Works with revenue and subscription platforms
  • Fully native iOS implementation
  • Setup in minutes with AI integration prompt
  • Human-in-the-loop AI that keeps humans in control of customer communications
  • All AI features optional and included with no extra charges
  • Built by the team behind Flare, Mailcoach and Ray who handle their own support
  • EU-hosted data on UpCloud with GDPR compliance and Standard Contractual Clauses
  • Supports MCP (Model Context Protocol) for external AI agent integrations
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)16 −1 (down) since last check32 +1 (up) since last check
Trust Flow (Majestic)713
Citation Flow (Majestic)1930
Referring domains (Majestic)1060

6 details filled in for both companies.

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