| What it does | Live chat, feature requests, a help center and a changelog in one widget
| AI-assisted, human-led helpdesk for support teams
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| Stage | Not given
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| Founded | Not given
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| Based in | Not given
| BE
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| Pricing model | Paid
| Freemium
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| Pricing | $49 a month for up to 5 people, includes live chat, feature board, help center, changelog, REST API and MCP server access. 7-day free trial with no credit card required.
| Free plan with 2 email channels and 1 user (no AI). Pay per user: €49/month per active user with up to 2 channels. Unlimited: €299/month (billed annually) or €349/month (billed monthly) for unlimited users and channels. All paid plans include a 14-day free trial.
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| Key features | - Live chat with team replies from dashboard, Slack or email
- Feature request board with voting and five statuses
- Bug reports with browser context and page information
- Changelog that emails voters when features ship
- MCP server integration with ChatGPT and Claude
- Verified customer identities with HMAC signing
- Custom branding with logo and color on widget
- API access for integrations and automation
- AI agent assistance for inbox triage and reply drafting
| - AI reply drafting from team knowledge and ticket history
- Ticket summarization to scan main questions quickly
- Email and chat in a single unified inbox
- Workflow automation with triggers, conditions and actions
- Customizable chat widget powered by your knowledge base
- Public knowledge base from answered tickets
- Weekly and monthly digest reports
- REST API and MCP for integrations and AI agents
- Multiple channels per workspace for different products or teams
- Custom data fields pulling from external systems
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| What makes it different | - All four tools in one widget instead of managing four separate tools
- Flat $49/month pricing with no per-user or per-conversation fees
- Human-only chat responses with AI assistance behind the scenes
- Automatic email notifications to voters when their requested features ship
| - Human-in-the-loop AI that keeps humans in control of customer communications
- All AI features optional and included with no extra charges
- Built by the team behind Flare, Mailcoach and Ray who handle their own support
- EU-hosted data on UpCloud with GDPR compliance and Standard Contractual Clauses
- Supports MCP (Model Context Protocol) for external AI agent integrations
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| Free plan | Not given
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| Open source | Not given
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| Platforms | Not given
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| Public API | Not given
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 7 ▲ +1 (up) since last check | 32 ▲ +1 (up) since last check |
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| Trust Flow (Majestic) | 2 | 13 |
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| Citation Flow (Majestic) | 19 | 30 |
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| Referring domains (Majestic) | 10 | 60 |
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